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FAQs

Here's a list of the most frequently asked questions. Please email us if you still have questions!

  • What makes you different?
    We're building better families! This means No more disappointment because the therapist just "doesn't get it". Every client receives highly-trained and specialized counseling for their postpartum or pregnancy-related needs. Every therapist has undergone extensive training and is passionate about the importance of new families getting support of the highest quality. We know that this work is a specialty and requires more than the standard mental health care. Everything has been made with your ease in mind! -Easy Scheduling -Online counseling convenience -Seamless communication and billing We're making counseling easy for you We are a counseling group run by therapists. We know good therapy, and we put that first here. No artificial session limits and no barriers to individualized care. We know that the client/therapist relationship is the center of good therapy and we protect that here. We help all of our therapists to give you their best! That's why your therapist is part of a team so they are always supported and growing. They are given continual professional education throughout the year. They are never alone in their work and they are encouraged to serve a small number of clients and take time off to recharge.
  • What are your fees?
    All sessions are billed by length of time regardless of type of therapy or whether it is a couple or individual. 55 minutes sessions with a Licensed Clinician are $160/ a session 55 minutes sessions with an Associate Clinician are $100/ a session For your convenience we offer automated billing so you only have to input your information one time! We accept most major cards.
  • How does insurance and superbills work?
    We are in network for United Health Care, UMR, Optum, Western Health Advantage, Aetna, CA Health and Wellness, Central California Alliance for Health, CIGNA, Carelon Behavioral Health, CenCal Health, HealthNet, LA Care Health Plan, Managed Health Network (MHN), Partnership HealthPlan of California, & San Francisco Health Plan. If you have one of the above mentioned providers you can easily find a counselor here. In another network? We are adding new options all the time! Have a PPO plan not on our list? You may be able to request reimbursement from your insurer for our services. We make it easy to download superbills in your client portal anytime you want. To determine if your health insurance provides out of network reimbursement for mental health benefits please contact your insurance provider directly by using the contact information on the back of your card. You can inquire about coverage for CPT code 90837 (that's therapy). You are responsible for payment in full at the time of session. Coverage and reimbursement rates can vary drastically by plan and insurance provider so please make sure you understand all the risks, benefits, and costs associated with your specific plan. Read more about using insurance here
  • What is the difference between a Licensed Clinician and an Associate Clinician?
    All our staff receive specialized perinatal training and on-going education; however, some of our clinicians are still gaining hours towards their license (3000 are needed before they can get licensed!) while others are fully licensed and have a bit more experience. After graduating with their Master's Degree and while working on hours, a clinician is call an associate clinician. They work closely with a licensed and trained supervisor as they collect required hours and experience. This does not mean associate clinicians are inexperienced as they often have the most up to date training, passion, fresh perspective, and many of the skills as their licensed colleagues do. A licensed clinician is someone who has a Master's or Doctorate Degree, completed all required hours, and passed their state licensure exam. They can practice independently without supervision. *If you plan to use superbills, please note that some insurance companies will not reimburse for sessions with associate clinicians
  • Where are you located?
    We are 100% online counseling! No more worrying about traffic, germs, nap or feeding schedules. Get compassionate and competent therapy right where you are. Individual therapy in California, Florida, Minnesota, and Washington only. Nationwide Perinatal Coaching, Groups, and Classes available.
  • What are your specialties?
    Every therapist is licensed and has completed extensive training in Postpartum depression and anxiety Birth trauma and PTSD Mood disorders during pregnancy Infertility Miscarriage and Stillbirth Infant loss Suicidality and self harm Sexual relationship issues Partner transitions and parenthood Surrogacy Intersectionality and birth ...and more We also offer online therapist-led support groups and classes.
  • How can I make an appointment?
    No endless phone tag- we offer easy online scheduling 24 hours a day so that you can schedule when you are ready. Use our helpful guide Find Support and schedule now
  • I'm a birth professional and I want to refer clients to you. How do I do that?
    We welcome referrals from OBs, Midwives, Nurses, Doulas, Childbirth Educators, Lactation Specialists, Physical Therapists and more! Please send us a note so we can answer any questions you have and send you easy referral cards for your clients and patients. They can book with us right from your office!
  • What is a coach?
    A coach is someone who serves as a guide and support throughout life challenges. Coaches create a safe space to support you as you identify challenges, work towards solutions, and gain insight into how to be the best version of yourself. A coach can help people in different areas of their life. At Dancy Perinatal, all of our coaches have master degrees and specialized training in how to best support families through the perinatal period. This will look different for each person. You and your coach will work together to create goals and find solutions so you can best achieve what is important to you. Here are a few examples of how our coaches can support you: Parenting Stress management Relational challenges Infertility support Postpartum transition Pregnancy concerns Reconnect to self Working mom Stay at home mom Finding balance Identity Exploration Navigating Changes
  • How is coaching different from therapy?
    Coaching and therapy are both focused on improving a person's well-being, but there are distinct differences. Coaches work to support a person in personal and professional goals. Coaches are not able to offer mental health support, prescribe medication, bill insurance, or complete disability paperwork. There are also no state requirements for coaches like there are for therapists. To be a therapist, each state has educational and experiential requirements before providing mental health care treatment. Therapists can diagnose, offer specialized mental health care, bill insurance, and in some states, prescribe medication. Coaches focus on the present and future while therapy often includes looking back at past relationships and experiences. Coaches will support your growth and help you tap into your resources to accomplish the goals you collaboratively create.
  • How do I know if coaching is right for me?
    Are you feeling stuck, overwhelmed, exhausted, worried, or stressed? Or maybe you are feeling lonely or struggling in your relationship? Do you want someone in your life who gets it and you? Coaching may be the perfect solution. Our trained coaches offer a supportive space for you to explore your wants and needs while helping you find a path forward. We know the challenges that can arise during the perinatal years, let us help you navigate through it. Coaching is not a substitute for mental health support. If you are experiencing suicidal thoughts or thoughts of harming others, struggling with substance abuse or an eating disorder, need medication monitoring, or are having trouble with daily functioning coaching is not enough and we recommend therapy first or in addition to coaching.
  • What are your fees?
    All sessions are billed by length of time regardless of type of support or whether it is a couple or individual. 50 minute sessions are $140/ a session For your convenience we offer automated billing so you only have to input your information one time! We accept most major cards.
  • Which insurance providers do you accept?
    We accept Aetna CalViva CenCal Health Central California Alliance for Health CIGNA Community Health Plan of Imperial Valley Gold Coast Health Plan HealthNet Health Plan of San Joaquin LA Care Health Plan MHN Molina Mountain Valley Health Plan Partnership HealthPlan of California Optum San Francisco Health Plan United Health Care UMR Western Health Advantage. If you aren't sure if your plan falls under one of the above providers please use the attached form and call your insurance provider for coverage details.
  • What is my cost if I am using insurance?
    This will vary by your specific coverage. Please use the attached form and contact your insurance provider for details about your specific coverage. We will do our best to help verify coverage after you schedule your first session but you are responsible for knowing and understanding the limits and benefits of your coverage.
  • Why don't you accept all insurances?
    Our first priority is ensuring that nothing compromises the care you receive. Each insurance company has their own rules, regulations, and reimbursement rates. Some companies are not accepting new providers, some have such low rates we cannot pay our clinicians a fair wage, and some we may be in the process of applying to or are planning to apply in the future.
  • Can I get reimbursement directly from my insurance provider even if you aren't in network?
    Great question and I wish we could answer this for you. Each insurance plan (yes each individual plan!) has their own coverage. We've tried to help as much as we can so use this form and call your insurance provider and they can help you understand your benefits. We make it easy to download superbills in your client portal anytime you want. You are responsible for payment in full at the time of session. Coverage and reimbursement rates can vary drastically by plan and insurance provider so please make sure you understand all the risks, benefits, and costs associated with your specific plan.
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